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Full Service Digital Agency – Creative Design, Web Design, Marketing, AI & Automation Australia
Our Offices Victoria: Mornington, 3931 New South Wales: Surry Hills, 2010 T: +61 3 5975 6548 T: +61 2 9188 0130
Popular Services

Choose the support your marketing needs.

Compare the monthly team time, included work and billing options. We agree the scope around your priorities before you commit.

Need help choosing? Use the optional guide, or talk through your goals with us.

Find the right supportDiscuss your goals

Choose your billing schedule

All prices are in AUD, excluding GST. Discounts apply to the core retainer only. Prepayment does not increase your monthly team allowance.

Monthly billing: 1 month’s written cancellation notice, from receipt.

Focused Growth

Give one important marketing priority consistent attention.

A focused programme for one priority audience, offer and funnel.

$3,500 + GST

AUD per month

$3,500 + GST billed monthly in advance.

  • 22 team hours per month
  • One principal delivery workstream
  • One 30-minute review each month
  • Agreed monthly priorities and progress report
  • Strategy, delivery, revisions, meetings, reporting, administration and account management all count towards the combined monthly team allowance.
Discuss Focused Growth

Marketing Partnership

Keep several marketing priorities moving together.

Broader planning and delivery for teams with several connected priorities.

$8,280 + GST

AUD per month

$8,280 + GST billed monthly in advance.

  • 45 team hours per month
  • Up to three coordinated delivery workstreams
  • Up to two 45-minute reviews each month
  • Agreed monthly priorities and progress report
  • Strategy, delivery, revisions, meetings, reporting, administration and account management all count towards the combined monthly team allowance.
Discuss Marketing Partnership

Cancellation notice depends on billing: 1 month for monthly billing, 2 months for quarterly billing and 4 months for annual billing. Your written proposal confirms the agreed scope, monthly team allowance, billing schedule and any exclusions before work begins.

Each retainer has a defined monthly team allowance. Your agreed proposal sets out the complete inclusions, capacity and terms. Advertising spend, software and third-party production are separate. Onboarding is quoted separately.

Already have a proposal? Use your private proposal link to review your agreed scope. Contact us if you need help finding it.

Build Your Retainer Around Your Priorities

Your retainer covers an agreed mix of services within your monthly delivery allowance. We recommend the priorities that best support your goals. Advertising spend and software subscriptions are separate.

SEO & AI Search Visibility

Help relevant customers find your business through search with useful content, technical improvements and clearer answers to buyer questions.

Google Ads

Reach people actively searching for your services, with campaigns focused on relevant enquiries.

Meta & LinkedIn Ads

Reach the audiences that matter and reconnect with people who have shown interest.

Email Marketing & Automation

Follow up enquiries, support onboarding and encourage repeat business with timely communications.

Content & Social Media

Build awareness and credibility with content that gives your audience a reason to pay attention.

Landing Page Optimisation

Improve the path from an advertising click or website visit to a useful enquiry.

Influencer Campaigns & UGC

Connect with relevant creators, shape useful briefs and coordinate content that builds trust. Creator fees and usage rights are agreed separately.

Webinars, Conferences & Activations

Bring one-off campaigns together, from event promotion and registrations to conference stand activations, lead capture and follow-up.

AI & Automated Marketing Funnels

Reduce repetitive marketing admin with connected workflows for lead capture, nurture, qualification, sales handover and reporting. Build and improve an automated funnel within an agreed scope.

These are available areas of support, not a promise to deliver every service each month. Your proposal defines the agreed scope. One-off event campaigns and more extensive funnel builds can also be quoted as separate projects.

Know What You’re Committing To

Cancellation Notice Follows Your Billing Choice

Monthly billing requires 1 month’s written notice, quarterly billing requires 2 months’ written notice, and annual billing requires 4 months’ written notice. Notice starts when Grendesign receives it. Service continues during the notice period.

Choose Your Billing Schedule

Quarterly billing is prepaid for three months with a 5% core-retainer saving. Annual billing is prepaid for 12 months with a 10% core-retainer saving. Discounts apply to the core retainer only.

Dedicated Monthly Capacity

Prepayment does not increase monthly hours. Capacity is scheduled monthly and unused hours do not automatically roll over.

An Agreed Onboarding Plan

Onboarding is quoted separately after discovery. It covers the agreed audit, access checks, baseline and initial roadmap.

Scope and Costs Agreed Upfront

Revisions, reporting, administration and meetings use the monthly allowance. Additional work requires an approved quote.

Clear Communication and Availability

Support is during agreed business hours. Weekend availability, unlimited calls and an embedded CMO role are not included.

Progress in Context

Results depend on your offer, market, budget, sales process and approvals. Revenue or lead volumes are not guaranteed.

Read the marketing terms

What’s Outside the Core Retainer

The following are separate unless expressly included and itemised in your agreed proposal.

  • Advertising/media spend, platform subscriptions and third-party software.
  • Third-party production, photography, video, print, creator fees and usage rights; costs are agreed separately.
  • Onboarding, quoted separately after discovery and included only when explicitly itemised in the agreed proposal.
  • New landing pages, major website changes, product launches and campaign creative beyond the agreed monthly scope.
  • CRM migrations, new integrations and extensive AI or automated funnel builds beyond the agreed retainer scope.
  • One-off event campaigns and extensive funnel builds outside the agreed monthly scope; these can be quoted as separate projects.
  • Additional team hours, weekend availability, unlimited calls and an embedded CMO role.

Work That Needs a Separate Scope

For projects or capacity beyond your agreed monthly scope. We quote and agree the cost before work begins.

Campaign or Website Build

New landing pages, major website changes, product launches and campaign creative. Quoted by scope.

CRM & Automation

CRM migrations, new integrations and extensive AI or automated funnel builds beyond your retainer scope. Quoted separately.

Production & Extra Capacity

Photography, video, print, creator fees and additional team hours. Approved before commitment.

Questions Before You Choose?

How much does a marketing retainer cost?

Focused Growth is A$3,500 + GST a month for 22 team hours. Connected Growth is A$5,280 + GST for 34 hours. Marketing Partnership is A$8,280 + GST for 45 hours. Onboarding, advertising spend, software and third-party production are separate.

What is included in the monthly team allowance?

Your allowance covers the agreed mix of strategy and delivery, along with revisions, meetings, reporting, administration and account management. The hours are shared across the people doing the work. Your proposal confirms the priorities, deliverables and responsibilities.

How do we choose a package?

Focused Growth suits one principal area of work. Connected Growth coordinates up to two, and Marketing Partnership up to three. We look at your goals, existing activity and internal capacity, then recommend the priorities that fit the available monthly team hours.

Should we choose a retainer or a single-service package?

A single-service package suits a defined need in social media, email, advertising or SEO. A retainer suits ongoing priorities that need coordinated strategy and delivery. We compare your goals, existing activity and team capacity before recommending the scope.

What cancellation notice applies?

Monthly billing requires one month’s written notice, quarterly billing requires two months and annual billing requires four months. Notice starts when Grendesign receives it, and service continues during that period. Your proposal confirms the billing choice and terms.

Is advertising spend included?

No. Media spend, platform subscriptions and third-party production are separate from the agency fee.

Can we change the work each month?

Yes. We agree priorities within your allowance. A new workstream may replace existing work or require a separate quote.

What happens if we need more hours?

We will explain the additional scope and quote before starting. There are no automatic overage charges.

Does annual payment mean unlimited support?

No. The same monthly allowance and meeting limits apply. Annual payment changes the billing term and price, not the scope.

Is onboarding included in the retainer price?

Onboarding is quoted separately after discovery. It covers the agreed audit, access checks, baseline and initial roadmap. Your proposal shows the onboarding work and cost before you commit.

How do quarterly and annual payments work?

Quarterly payment covers three months upfront with a 5% saving on the core retainer. Annual payment covers 12 months upfront with a 10% saving. The monthly team allowance stays the same, and onboarding and third-party costs are separate.

Do unused retainer hours roll over?

Unused hours do not automatically roll over. We schedule capacity monthly and agree priorities within that allowance. Sharing assets and approvals on time helps us keep the planned work moving.

Does the retainer include website changes and automation?

Agreed landing-page improvements and email follow-up can form part of your monthly priorities. New pages, major website changes, CRM migrations, new integrations and extensive automation builds need a separate scope when they sit outside your retainer.

How will we review progress?

Each retainer includes agreed monthly priorities and a progress report. Focused Growth includes a 30-minute monthly review, Connected Growth a 45-minute review, and Marketing Partnership up to two 45-minute reviews. We use the results and your sales feedback to choose what needs attention next.

Can we book a project instead of a monthly retainer?

Yes. Defined work such as an event campaign, website build or extensive funnel project can be quoted separately. We agree the deliverables and costs before starting, so you can choose the level of ongoing support you need.

How does a marketing retainer differ from a fractional CMO?

Our retainers combine agreed planning and delivery within a monthly team allowance. An embedded CMO role is outside the packages. Tell us how much leadership, coordination and hands-on delivery you need, so the proposal sets out the right responsibilities.

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Let’s find the right level of support.

Tell us where you want to grow and what is getting in the way. We’ll help you choose a practical starting point.

Discuss your goals