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Full Service Digital Agency – Creative Design, Web Design, Marketing, AI & Automation Australia
Our Offices Victoria: Mornington, 3931 New South Wales: Surry Hills, 2010 T: +61 3 5975 6548 T: +61 2 9188 0130
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Search Engine & AI Optimisation

we help your business become highly visible and useful to real users and AI systems

SEO, AEO & GEO that help the right customers find you.

Help customers find and choose you in Google and AI search. Our Australian SEO, AEO and GEO agency improves your website’s foundations, priority pages and answers to buying questions.

SEO, answer engine optimisation (AEO) and generative engine optimisation (GEO) are planned together. You'll know which pages we're working on, what's included and what comes next.

Monthly packages from $399 + GST. No separate setup fee. Month one covers the review and plan; recurring page and content production starts in month two. One-off projects are available too.

Grendesign’s wise cat investigating a search window with a magnifying glass
Alder & Form website
Fieldclass website
Tide House website
Lume Works website
Aeraway website
Veyra website
Meridian Advisory website
Traceflow website

Help customers find you, understand your offer and take the next step.

When someone finds your website, they should quickly understand what you do and whether you can help. We connect the words people search for with pages that explain your offer, answer their questions and make enquiring straightforward.

01

Fix the basics that get in the way

Find problems that stop search engines reading your priority pages. Make straightforward fixes and give your developer a clear brief for bigger issues.

02

Match each page to a buying question

Build each page around a service people need or a question they want answered. Use clear titles, headings and links to help them find the right information.

03

Give people answers they can use

Explain costs, process, fit and common questions using your expertise. Support important claims with evidence and make the next step easy to find.

04

Keep your business information clear

Describe your services, experience and business details consistently. This gives readers and search systems better information to work with.

05

Make local SEO useful to your customers

Make it clear where you work, which services you offer and how to contact you. Keep location pages and Google Business Profile details useful and accurate.

06

See what changed and what needs attention

See which pages attract relevant visitors and what they do next. Use the monthly report to understand progress and choose the next pages to improve.

Give visitors enough information to choose.

Useful pages answer the questions behind a search. Clear structure helps someone move from research to a relevant enquiry.

Education and learning resources

TinySprout

TinySprout website

Answer the questions behind the first enquiry.

Explain the learning approach, who it suits and what families need to know before taking the next step.

Compare SEO packages
Fashion and product discovery

Maison Éloi

Maison Éloi website

Make the details worth exploring.

Use descriptive product information, collection stories and practical buying guidance to help people choose.

Compare SEO packages
Homes and architectural planning

Monoform

Monoform website

Build confidence before the first conversation.

Explain the design process and planning decisions, with useful information for people considering a new home.

Compare SEO packages
Architecture and resources

Alder & Form

Alder & Form website

Explain how the design process works.

Give prospective clients useful answers about the approach, decisions and next steps.

Compare SEO packages
Education and course discovery

Fieldclass

Fieldclass website

Help learners compare their options.

Make the course purpose, content and next step clear before someone enquires.

Compare SEO packages
Hospitality and travel guides

Tide House

Tide House website

Help guests picture their stay.

Combine property information with practical answers about the visit and local area.

Compare SEO packages
Ecommerce and buying guides

Lume Works

Lume Works website

Answer the questions before purchase.

Bring product details and buying guidance together so shoppers can compare with confidence.

Compare SEO packages
Retreat discovery

Aeraway

Aeraway website

Make planning a stay feel straightforward.

Explain what the retreat offers and answer the practical questions behind a booking.

Compare SEO packages
Architectural homes

Veyra

Veyra website

Explain the path to a new home.

Help buyers understand the process and the decisions involved before they enquire.

Compare SEO packages
Business advisory

Meridian Advisory

Meridian Advisory website

Make the advice easier to assess.

Describe the business problem, the support available and where a first conversation can help.

Compare SEO packages
Enterprise workflows

Traceflow

Traceflow website

Show where the software fits.

Explain the use case and workflow in terms a buying team can understand.

Compare SEO packages

What changed for these clients.

Client work across search, websites and campaigns.

01
300%increase in leads
SEO, AEO & GEO Agency Australia | Grendesign05210426 leads26Earlier104 leads104Latest
From 26 to 104 leads in 6 months.

Beachstone Homes

From 26 to 104 leads in 6 months.

Website conversion improvements, SEO, a search-led content plan and a home-build readiness assessment, supported by optimised advertising.

Website refresh · SEO, AEO & GEO · CRO · Content strategy · Lead generation

View case study
02
89%AI Search Health score

Grendesign reports: first AI citations and new EAP business

Watkins Therapy Group

89% AI Search Health score.

Website, search and content improvements supported the enquiry journey, first AI citations and a larger EAP client.

Website UX & CRO · SEO, AEO & GEO · Content strategy · B2B EAP leads

View case study
03
205tracked lead conversions in one month
Tracked lead conversions: September 2025 to April 20260102.5205Sep: 0 conversions0SepOct: 0 conversions0OctNov: 17 conversions17NovDec: 9 conversions9DecJan: 9 conversions9JanApr: 205 conversions205Apr
Tracked lead conversions: September 2025 to April 2026

B2B professional services

205 tracked lead conversions in one month.

Search, campaigns, a quiz and automated follow-up supported enquiries.

SEO · Quiz lead magnet · ABM · Targeted campaigns · Automated nurture

View case study
What should customers find your business for?

Tell us which services matter most and where the current website leaves people with unanswered questions.

Discuss my SEO priorities
Website Search Foundations Check

Check the search basics on one page.

Enter a public page URL to check 12 visible HTML signals across search basics, answer structure and business clarity. See the score before sharing your contact details.

  • Find missing basics on a page that matters
  • See what each check looks for
  • Request the full findings, three next steps and a printable report

Free to use. No payment or account required. Contact details are needed only for the full report. Marketing emails are optional.

1 Public Page · 12 Transparent Checks

Checks the HTML returned by one URL. It does not crawl your whole site, render JavaScript, measure rankings or test AI citations. If the page redirects, you may need to enter the final URL.

Choose a steady amount of SEO work each month.

Start with one priority page or allow more room for content and local search. Every package combines SEO, AEO and GEO work around the same website and business goals.

Prefer a one-off project? Explore SEO, AEO and GEO project options.

All prices are in AUD, excluding GST. No separate setup fee. Third-party software, agreed extra production and work outside your package are separate.

Cancellation notice: 1 month for monthly billing.

Search Foundations

Improve one important page at a time.

$399
+ GSTper month

$399 + GST billed monthly in advance.

  • For one website and one eligible Google Business Profile.
  • Month one: Baseline review of up to five nominated URLs; Measurement check; A ten-topic plan
  • From month two: One existing-page optimisation each month, with up to 300 words of edits
  • Titles, headings, internal links, clear answer formatting and existing structured-data field checks on that page
  • Up to 30 minutes of straightforward CMS-based technical fixes each month
  • One Google Business Profile accuracy review each quarter
  • Monthly Search Console/visibility report with written next priorities
  • No new article allowance or recurring review call is included.
Discuss Search Foundations

Search Partnership

Cover more priority pages and develop a fuller piece of content.

$999
+ GSTper month

$999 + GST billed monthly in advance.

  • For one website and up to two eligible Google Business Profiles.
  • Month one: Baseline review of up to 15 nominated URLs; Measurement check; A 40-topic plan
  • From month two: Three existing-page optimisations each month, with up to 300 words of edits per page
  • One new article or service-page draft each month, up to 800 words
  • Up to 90 minutes of straightforward CMS-based technical fixes each month
  • Up to two Google Business Profile content updates in total each month
  • A quarterly sample review of ten agreed AI-search questions, with dated observations
  • Monthly report and a 30-minute review
  • A quarterly priorities review in place of that month's regular review
Discuss Search Partnership

Month one is reserved for the baseline review, measurement check and topic plan in your tier. Recurring page and content production starts in month two. Quarterly and annual fees are prepaid. Compare the total payment and cancellation notice before choosing.

Work that needs a separate quote

Custom development, redesign, migrations, complex JavaScript rendering fixes, large ecommerce or faceted-inventory work and hosting/security repair sit outside these packages.

Know exactly what your SEO package covers.

Your proposal confirms the nominated pages, package, responsibilities and any extra work before you commit.

What a page optimisation includes

A page means one agreed canonical URL, not a whole template or every product and category variation. An existing-page optimisation includes up to 300 words of edits. A full rewrite needs its own scope.

Technical minutes are the monthly maximum for agreed straightforward fixes. They are not an on-call support allowance.

What a new content draft includes

New content is one English-language draft based on your expertise and source material. It includes one consolidated revision and formatting/upload into an existing page template where available. Bespoke page design and development are separate.

Your team supplies accurate facts and approves specialist or regulated claims through a qualified reviewer.

How SEO, AEO and GEO fit together

We work on useful answers, business facts, sources, authorship and suitable existing structured-data fields. The topic plan defines a set of keywords and questions to work with, not promised rankings or every possible location variation.

Google treats optimisation for its AI search features as SEO. There is no special AI markup or file required. Search engines and AI services choose which pages and sources to show.

Month one's plan sets the nominated URLs and priorities. We choose work because it is useful, rather than adding low-value tasks to use an allowance.

Revisions and approval

One consolidated revision round is included for each deliverable or flow. Send one collated set of changes against the agreed brief. Corrections to our errors do not use your revision allowance. A new direction or extra asset needs an agreed scope.

Nominate one decision-maker and use the dates in the agreed calendar. Please aim to return consolidated feedback within three business days. Silence is not approval. If feedback or assets arrive late, we'll confirm a revised schedule.

What your team supplies
  • Business-owned accounts and role-based access; never send passwords through intake forms
  • Accurate service information, prices, availability, brand files and usable source imagery or footage
  • Permission to use supplied photos, testimonials, personal data and mailing lists
  • Qualified approval for regulated or specialist claims
  • A functioning website, active account billing, accurate stock or feed information and a sales/support contact
  • Approval for external tools and separately quoted work before costs are incurred
Work that needs a separate quote

Custom development, redesign, migrations, complex JavaScript rendering fixes, large ecommerce or faceted-inventory work and hosting/security repair sit outside these packages.

Paid placements, digital PR campaigns and unlimited citation outreach are not included. We do not provide guaranteed backlinks. Paid SEO tools, stock assets, photography and specialist or regulatory review are separate.

Extra websites, languages, locations or URLs beyond the agreed limits need a separate scope.

Included technical changes use existing CMS fields, approved plugins and native platform controls on nominated assets. Custom code, custom schema, template rebuilds, new integrations, checkout changes, migrations, hosting repair, malware cleanup and accessibility-remediation projects are outside the package. Complex issues receive a prioritised brief and separate scope. Changes affecting site behaviour need agreed testing and rollback.

Which pages deserve attention first?

Tell us which services you want to sell, where you work and what your website needs to explain better. We'll help you choose a practical scope.

Billing and cancellation
Monthly billing requires one month's written notice. Quarterly billing requires two months. Annual billing requires four months. Notice runs from the day it is received.

Service continues until the effective end date, and fees are charged only through that date. Prepayment for time after that date is refunded at the agreed discounted rate, without a cancellation penalty. Statutory rights remain unaffected.

We recommend planning SEO over six to twelve months, with regular reviews. This is a planning period, not a minimum commitment or a promise of rankings, citations, leads or sales.

Clear cancellation termsSEO: 6–12 months recommendedWritten notice requiredRead SEO service terms

Need a defined SEO project instead?

Choose a one-off scope for the pages that need attention now. The work below covers SEO, AEO and GEO together. We review your website before confirming a fixed fee. Ongoing production and monitoring are separate.

Improve the basics across five important pages.

Small · Foundation

Fixed fee + GST, quoted after review.

  • One website and location, with five nominated URLs including the homepage
  • Baseline technical and content review; mapping for 10 to 20 topics
  • Titles, metadata, headings, internal links and up to 200 words of edits per URL
  • Clear answer formatting, business facts and existing structured-data field checks
  • One eligible Google Business Profile accuracy review
  • Up to one hour of straightforward CMS fixes across the project
  • One handover report and one consolidated revision round

New long-form content, ongoing monitoring and custom development are excluded.

Discuss the Foundation project
Improve seven pages and fill a useful content gap.

Medium · Growth

Fixed fee + GST, quoted after review.

  • One website and location, with seven nominated URLs including the homepage
  • Mapping for 20 to 50 topics and a competitor sample
  • Titles, metadata, headings, internal links and up to 250 words of edits per URL
  • Expanded answer formatting, business facts and existing structured-data field checks
  • Two blog drafts of up to 600 words each OR one landing-page copy draft of up to 1,000 words
  • One eligible Google Business Profile review
  • Up to two hours of straightforward CMS fixes across the project
  • One handover report and one consolidated revision round

Landing-page design/build and continuing optimisation are excluded.

Discuss the Growth project
Review more pages, locations and content needs in one defined project.

Large · Authority

Fixed fee + GST, quoted after review.

  • One website, up to 15 nominated URLs and up to three eligible business locations
  • Up to 50 mapped topics and a three-competitor sample
  • Up to 300 words of edits per nominated URL
  • Two content drafts of up to 800 words each
  • Clear answer formatting, consistent business facts and sources, and eligible structured-data field review
  • Conversion-improvement recommendations for up to three key pages; redesign is separate
  • Up to four hours of straightforward CMS fixes across the project
  • One dated SEO/AI-visibility baseline, a final handover report and one consolidated revision round

Ongoing monitoring, unlimited pages, an outreach campaign and custom development are excluded.

Discuss the Authority project

What clients say about working with us.

Feedback on our marketing, website design and ongoing support.

Beachstone Homes

We’ve worked closely with Grendesign over the past few years across branding, marketing strategy, and digital assets, and the experience has been excellent! Their team has a strong understanding of both design, SEO and marking strategy, which makes their advice practical and effective. Communication is clear, deadlines are met, and the quality of work consistently reflects a high standard. Highly recommended!
Alexander FarmerSales and Estimating Manager, Beachstone HomesView source

Watkins Therapy Group

We love Grendesign. They have supported our business from the beginning and have made our lives so much easier with our website and design needs. We would not be where we are without them. Thank you for your ongoing support!
Benjamin WatkinsFounder, Watkins Therapy GroupMore client feedback

ON Q Recruitment

We had the pleasure of working with Athufa for over three years. She completely transformed our marketing and taught us so much along the way. She showed me firsthand how the right strategy can take a business to the next level.
Catherine O’MahonyCEO / Founder, ON Q RecruitmentMore client feedback

Sentral

Athufa Mariff was a core member of the Sentral marketing team, leading the strategic customer engagement program to unlock new markets through innovative, customer-focused initiatives. Athufa is a skilled B2B marketer with deep expertise across a variety of traditional and digital channels and marketing platforms. She consistently puts the customer at the heart of her campaigns, leveraging insights to create compelling reasons for engagement both digitally and in person. I have no hesitation in recommending Athufa to prospective clients.
Andrew GlennHead of Marketing, SentralMore client feedback

Mac Events Co

The team at Grendesign are an absolute delight to work with. They have recently completed our rebrand and new website build, for our festival 'VineHop' and we could not be happier with the end result, they have completely nailed the brief! The branding is fun and vibrant and the website not only looks great, but is easy to navigate and offers a great user experience! Thanks Gren, we look forward to the next project with you!

Merian Books Pty Ltd

We have been fully satisfied with their assistance and professionalism.

Grendesign delivered a high-quality website and provided exceptional support services. Their team was highly responsive, communicative, and professional throughout the collaboration. Moreover, they were willing to answer any additional questions and provided further explanations.

Kate HortonDirector, Merian Books Pty Ltd

Western Port Biosphere Foundation

Grendesign is creative, kind, and responsive.

Grendesign delivers beautiful products, and the client has received positive feedback from their board and supporters. The team patiently educates the client on Google Analytics 4, and their project management approach is good. Grendesign's creativity and responsiveness have also stood out.

Jessica BradyComms & Engagement, Western Port Biosphere Foundation

Helix Alltrack

Grendesign's customer service felt very high and personable.

Grendesign's efforts exceeded the client's expectations with the design work, leading to a new website redesign project. The team was highly responsive and attentive to the client's needs. Moreover, Grendesign's personable approach and high-quality deliverables were hallmarks of their performance.

Ben PrestDirector, Helix Alltrack

Calibre Entertainment

We couldn’t be happier with the result of Calibre’s logo redesign and flyer. Michael & Grendesign were incredible to work with though the whole process – from the first call to the end product. Always creative, full of wisdom & ready to collaborate to see that our vision came to life – they really took all our ideas to the next level. The brand is in such a better place now and I’m very grateful to the team.
Calibre EntertainmentView source

Cynthia Walsh

Working with Grendesign has been such an amazing experience for us. From the get go, they were understanding and detailed. The work they delivered was truly incredible. It was above and beyond what we were expecting!
Cynthia Walsh

Andy Griggs

Professional and friendly is a hard blend, but these guys do it well. Felt like dealing with friends when i got some logos and a website done. Highest recommendations!
Andy Griggs

Nexus Planning

I have had the pleasure of working with Grendesign in the development of the logo, website, social media platforms, business cards, letterheads and signage for my business Nexus Planning. I was extremely happy with their designs, the quality and pricing of their work and the service provided by all staff that I interacted with. They have also been very responsive to all queries that I've had. I can't recommend them enough.
Anthony MatthewsDirector, Nexus PlanningClient website

Bianca

Grendesign has been looking after all aspects of getting our business re-branded after we changed our business name. They have made the process easy to understand and communication with their whole team has been extremely clear and consistent. I would 100% recommend this company to anyone looking for graphic/web design and marketing services.
Bianca

Emergency Services Property Advisors

Grendesign Rock!!! Referred to me by a friend who had used them when launching their business, Grendesign lived up to all expectations and more. Everyone was available at all times and nothing was a problem, no matter how many questions & changes I had. Grendesign hit the brief straight off and I would highly recommend them to anyone looking for quality work by a boutique design company that still believe in personal service. Thanks Grendesign, you made this an enjoyable process.
Luke LawlorFounder and Director, Emergency Services Property AdvisorsCommunity page

The Ranch Mornington Peninsula

Grendesign did a great job creating a 12 month marketing strategy for our business. From the initial consultation through to presenting the final strategy, the process was easy. The team was understanding of our business needs and were flexible and professional along the way. The final marketing strategy reflected this. I highly recommend.
Jodi NearyThe Ranch Mornington PeninsulaView source

Start with the pages and services that matter most.

01

Tell us what you want to be found for

Share your website, priority services and target locations. Tell us where current enquiries fall short.

02

Review the proposed work

Check the nominated pages, deliverables, fee and terms. Choose a monthly package or a defined project that fits.

03

Give us the facts and access

Invite us into the required accounts, share your source material and nominate an approver. We confirm the baseline and first priorities.

04

Review progress and choose the next work

See what's been completed, how customers are finding you and which pages need attention next. Monthly page and content production starts in month two.

SEO, AEO and GEO: your questions answered.

Start with the service, cost and commitment. Then explore content, local search, AI visibility and the practical details.

What do your SEO services actually improve?

We work on the technical foundations, pages and business information customers use to find and compare your services. Packages combine SEO with clear answers and credible source material for AI search, often called AEO and GEO. The nominated pages and monthly output are agreed before work starts.

How much does SEO cost with Grendesign?

Search Foundations is $399 + GST a month, Search Growth is $599 + GST and Search Partnership is $999 + GST. There is no separate setup fee. The package section shows the work, prepaid options and total upfront payments. Software and extra work are separate.

Can we use Grendesign as our AEO agency or GEO agency?

Yes. We plan answer engine optimisation (AEO) and generative engine optimisation (GEO) alongside SEO, with packages from A$399 + GST a month. The work brings useful answers, accurate business information and search foundations together. Your proposal confirms the pages, content and technical allowance.

Which SEO package should we choose?

Foundations suits steady improvements to one existing page each month. Growth covers two existing pages and one new draft up to 500 words. Partnership covers three existing pages and one draft up to 800 words, with more technical time and a quarterly AI-question sample review. Recurring production starts in month two.

How long does SEO take to show progress?

We recommend a six-to-twelve-month planning period, with regular reviews. Competition, the website's condition, implementation and search-system processing all affect timing. The first 90 days help establish priorities and early evidence. There is no fixed ranking date or minimum commitment implied by that recommendation.

What happens in the first month?

We review the nominated URLs, check measurement and prepare the topic plan for your tier. This establishes the baseline and priorities. Month one is reserved for that work; recurring page edits and new content start in month two.

Is this suitable for a small or local business?

The packages suit businesses with clear services, a working website, someone to approve changes and the capacity to respond to enquiries. Local work includes eligible Google Business Profiles within the package limits. We can support your team or deliver the agreed work directly.

Can we book a one-off SEO, AEO and GEO project?

Yes. Foundation covers five nominated URLs, Growth covers seven and Authority covers up to 15. Each brings SEO, AEO and GEO work together within defined content and technical limits. We review the website and confirm a fixed fee + GST before you accept. Ongoing monitoring and production are separate.

How will we know whether the work is helping?

You'll receive a monthly report on completed work, available search measures and next priorities. We look at relevant impressions, clicks, visits and enquiry data where reliable tracking exists. Growth and Partnership also include review calls. We explain measurement gaps rather than treating every visit as a lead.

Can you guarantee rankings or recommendations in ChatGPT?

No. Search engines and AI services decide which results and sources appear. We commit to the agreed work and reporting. Rankings, citations, enquiries and sales depend on factors beyond the work alone and cannot be guaranteed.

What commitment and cancellation notice apply?

Written notice is one month on monthly billing, two months on quarterly billing and four months on annual billing. Notice starts when received. Fees apply only until the effective end date. Any prepaid time after that date is refunded at the agreed discounted rate without a cancellation penalty.

What is SEO?

Search engine optimisation helps search systems and people find and understand your website. It includes technical access, useful page content, relevant titles and headings, internal links and accurate business information.

What does AEO mean?

Answer engine optimisation is a term for making content useful when someone wants a direct answer. It involves clear explanations and accurate, well-supported information. We include that work in the search plan rather than treating it as a separate technical shortcut.

What does GEO mean here?

Generative engine optimisation describes work intended to improve visibility in AI-generated answers. It overlaps with SEO, accessible content and credible business information. Here, GEO means generative, not geographic.

Does AI search replace SEO?

The work shares many foundations. Google treats optimisation for its generative AI search features as SEO. We plan page access, useful content and business accuracy together, while distinguishing the available reporting for different systems.

Do we need special AI schema or an llms.txt file?

Google says special AI markup and llms.txt files are not needed for its Search systems. We prioritise accessible pages and useful information. Suitable structured data can still describe visible content, but it is not a requirement or guarantee for AI citations.

Will FAQ schema give us a special Google result?

Google has retired FAQ rich results. Useful questions and answers still help visitors understand your service. We choose FAQs for the information people need, without promising a special result display.

What is structured data?

Machine-readable information that describes a page's visible content. It must be accurate and suited to the relevant feature. Package checks use existing fields; custom schema development is separate. Adding markup does not guarantee rankings or citations.

Can you control which AI bots use our website?

We can review documented crawler controls and robots settings within an agreed scope. Different bots serve different purposes. Any proposed setting change should reflect your publishing preferences; it cannot guarantee how information already collected will be used.

How do you measure AI search visibility?

Where property reports are available, we distinguish Google's generative-AI visibility measures, Bing citation measures and referral visits in analytics. Sample questions add dated observations. These sources measure different things; none shows every AI answer. Partnership includes a quarterly review of ten agreed questions.

Will you publish large volumes of AI-written articles?

No. Each piece needs a useful purpose, original input, evidence and human review. We use the agreed content allowance to answer worthwhile questions, rather than publish variations for every possible search.

How do you choose keywords and topics?

We start with the services you want to sell, customer questions and the buying process. Available Search Console data, relevant competitor pages and research help set priorities. Search volume is one input; a useful commercial question can matter even with modest volume.

What is search intent?

The task behind a search, such as comparing providers, checking a cost or understanding how a service works. We make the page useful for that task and give the visitor a relevant next step.

How much new content is included?

From month two, Growth includes one FAQ or article draft up to 500 words each month. Partnership includes one article or service-page draft up to 800 words. Foundations covers existing-page edits. Your team supplies expertise and approves specialist claims.

Is a page optimisation a full rewrite?

No. Monthly existing-page optimisation includes up to 300 words of edits on one nominated canonical URL. It can address titles, headings, links and useful answers within scope. A full rewrite, additional URL or new design needs an agreed quote.

What is a topic cluster?

A main service or subject page linked to related supporting content. The links help readers move between a question, a more detailed explanation and the service that can help. The pages should each serve a useful purpose.

Do we need a page for every suburb?

Only when each page answers a distinct local need with accurate information. Repeating the same copy with a different place name adds little for the reader. We use real service areas and never invent offices or local evidence.

Do you manage Google Business Profiles?

We review or update eligible profiles within the stated package. Foundations includes a quarterly accuracy review. Growth includes one monthly content update. Partnership includes up to two updates in total each month. Verification, suspensions and complex multi-location work may need a separate scope.

What does technical SEO cover?

It examines how search systems access and interpret your website, including indexation, redirects, canonical URLs and related issues. The packages allow limited straightforward CMS fixes. Development, complex JavaScript work and migrations need a separate scope.

What is the difference between crawling and indexing?

Crawling retrieves a page. Indexing is the process of analysing and storing its information for possible use in search. A page being accessible does not guarantee that it will be indexed or shown.

What is a canonical URL?

A signal identifying the preferred version of similar content. We assess it alongside the page's purpose, links and redirects. It is a signal to search systems, not an absolute instruction.

Can you fix duplicate content?

We can identify duplication and recommend consolidation, redirects or more useful page differences. The right approach depends on why the versions exist. Implementation is included only where it fits the agreed technical scope.

Can you help with a website migration?

Yes, through a separate migration scope covering important URLs, redirects, measurement and post-launch checks. Bring us in before old pages are removed so the work can be planned.

Do you buy backlinks?

Paid link placements, digital PR campaigns and unlimited outreach are outside these packages. We focus on useful content and credible evidence. Any separately proposed promotion needs its own scope and must be assessed against search-platform rules.

Can you work with our developer or marketing team?

Yes. We agree responsibilities for content, approval, implementation and reporting. Where needed, we provide prioritised technical briefs and review changes within the coordination scope. Developer production time is separate unless explicitly included.

Can you improve our existing website, or do we need a redesign?

We can work on your existing priority pages, with content edits and straightforward CMS fixes within the package allowance. A redesign is a separate decision. If a problem needs new layouts, custom development or larger changes, we explain the issue and agree a separate scope.

Can you improve health, legal or financial content?

We can improve the structure and clarity within scope. Your qualified reviewer remains responsible for approving clinical, legal, financial or other regulated claims. Your expertise and source material are needed before publication.

What does the checker look at?

It fetches the public HTML from one URL and checks 12 defined signals. These include metadata, headings, canonical information, readable structure, valid JSON-LD presence and links to business information. The report explains each check.

Is the checker a full SEO audit?

No. It checks one page's returned HTML. It does not crawl the full website, run JavaScript, review backlinks, test rankings or access private analytics. A wider audit requires a separate scope.

Does the score measure AI citations?

No. It summarises the 12 HTML checks in the report. It does not ask ChatGPT or other AI services questions, count citations or certify AI-search performance.

How is the score calculated?

Each disclosed check contributes one point. There are four checks in each of three categories. The percentage summarises those checks; it is not an industry benchmark or a prediction of rankings.

Why might a page check fail?

A site may block automated requests, require a login, redirect or return something other than HTML. Try the final public page URL. An unavailable page check is reported as unavailable, not treated as a zero performance score.

Can I check a staging or private website?

The checker accepts public HTTP or HTTPS pages on standard ports. It cannot sign in or access private networks. Use a publicly available page you own or are authorised to assess.

Does it check mobile speed or Core Web Vitals?

No. It does not render a browser or measure performance. A separate performance review uses suitable field or lab data and explains the conditions of the test.

How do we get started?

Choose a package or tell us your website, priority services and target locations. We confirm the scope, send a private proposal and arrange access after acceptance. Completing the page checker does not start a paid service.

What do you need during onboarding?

Nominate an approver, invite us into the agreed accounts and share accurate service information, existing research and useful source material. We confirm the nominated URLs, baseline review and delivery dates. Use role-based access rather than sending passwords.

Do we keep ownership of the website and accounts?

Yes. Your business keeps its accounts. Invite us with suitable permissions and retain your own access. Handover and removal of our access follow the service terms.

Can we change a package or add work?

Yes, subject to capacity. We agree the revised delivery mix, fees and timing in writing first. Your proposal or agreed variation records the scope. Extra pages, urgent work and additional locations are not automatically included.

Are the prices in AUD, and how does prepayment work?

Yes. Service fees are in AUD, excluding GST. Monthly billing is in advance. Quarterly prepayment saves 5%; annual prepayment saves 10% on the service fee. The package section shows the monthly equivalent and full upfront payment. Third-party costs are separate.

What happens to prepaid fees if we cancel?

The service remains payable through the applicable notice period. Any prepaid amount for time after the effective end date is refunded at the agreed discounted rate, without a cancellation penalty. You are not charged for a whole extra quarter or year. Statutory rights remain unaffected.

How many revisions are included?

One consolidated revision round per deliverable or flow. Send one collated set of changes against the approved brief. Corrections to our errors do not use the round. A new direction or extra asset needs a separate scope.

How quickly do you need feedback?

We agree deadlines in the delivery calendar and ask for consolidated feedback within three business days where possible. If assets or approvals are delayed, we'll confirm a revised schedule. Silence does not authorise publication.

Do unused page or content allowances roll over?

Not automatically. Delayed assets or approvals may move delivery dates. If we cause a delay, we agree a catch-up, credit or other fair remedy under the service terms. Monthly priorities remain focused on useful work.

Do you work with Melbourne and Sydney businesses?

Yes. Grendesign supports Australian businesses, including Melbourne, Sydney and the Mornington Peninsula. Most work can be handled online. Travel and on-site work are quoted separately.

Can you support a business outside Australia?

We can discuss English-language work elsewhere. Your proposal confirms currency, tax, time zones, access and local obligations. Translation and local legal review are separate.

How do you use AI in the work?

We may use AI to help with research, planning or drafts, followed by human review. Claims need evidence and content needs your business expertise. Sensitive data and your restrictions influence which tools and uses are appropriate.

What happens if a technical problem is bigger than the allowance?

We explain the issue, its priority and the proposed next step. Custom development or work beyond the included technical time receives a separate scope. Changes affecting site behaviour need agreed testing and rollback before implementation.

Can you help if our website gets visits but too few enquiries?

We can improve how priority pages explain your offer, answer buying questions and guide visitors towards an enquiry. Monthly page optimisations include up to 300 words of edits per nominated page. New layouts, forms, major rewrites and development need a separate scope.

What should customers find
your business for?

Tell us the services you want to grow and the questions your website needs to answer. We'll help you choose the first pages to work on and a scope that fits.

Discuss my SEO priorities
Grendesign’s wise dog with pencil