grendesign products
Helpful information
website hosting
why you need it
Choosing the appropriate website hosting provider is crucial to a smooth website build. If you choose to source your own hosting please insure your chosen plan includes the listed service requirements.
service requirements
- cPanel platform
- SSL certificate
- PHP of no later then 7.0
- Access to PHP ini editor
service options
- host your website with grendesign
- source your own hosting
- if you wish to discuss your website hosting options with us please contact the studio and we can advise you on our recommendations.
grendesign hosting plans
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2.5 GB Web Space, 10 GIG/month Data Transfer
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5GB Web space, 20 GIG/month Data Transfer
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10GB Web space, 30 GIG/month Data Transfer
- 20GB Web space, 30 GIG/month Data Transfer
all Hosting plans come with:
Website Monitoring, PHP, MySQL, Easy Control Panel, FTP File Access, SSD Drive Hosted in Australia.
Backups: R1Soft Backups retain the previous 7 days of files and data, as well as one monthly backup.
Includes SSL certificate (https) No Emails attached to any hosting plans.
maintenance and updates
why is it important
WordPress is a content management system and requires maintenance. Keeping your websites plugins, themes and WordPress versions up to date is an important step in maintaining a secure and functioning website and protecting this curtial business asset.
included in your build
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backup and storage of site as of go live date
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update to latest versions of wordpress, theme and plugins as of go live date
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testing of forms and opt-ins
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broken link check
grendesign maintenance and updates plans
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Complex website 4 x per year
(complex sites may include ecommerce, membership areas, directories, LMS and any other complex functionality) -
standard 4 x per year
- Standard 2 x per year
all maintenance and updates plans include:
- maintenance checks
- backups
- updating your version of WordPress, theme and plugins
- site recommendations
email hosting
why you need it
Having a professional email address contented to your domain is crucial for business large and small. Email communications that come from a business domain give the customer peace of mind that they are dealing with a professional business or company. It also allows staff and business owners to manage their work related communications seperate to their personal emails.
service options
- host your emails with grendesign *existing clients only, being discontinued at the end of 2022*
- external hosting solutions (such as office 365 and Gsuite) *preferred*
important note on email hosting
We are currently in the process of phasing out our email hosting services in favour of external hosting solutions (such as office 365 and Gsuite).
These external email hosting solutions offer our clients more flexibility, storage and support as well as preventing disk usage issues that can result in a slow website and deliverability issues.
We will continue to service our current email hosting clients for 2022 with the intention of moving all accounts over to external hosting by the start of 2023.
If you wish to keep your email hosting with us for now, we recommend logging onto webmail and have a clean out of unwanted emails to bring your storage down and prevent any deliverability issues.
wordpress plugins
what they are
A WordPress plugin is software that adds extra functionality to your WordPress site. Plugins allow us to create virtually any kind of website, from ecommerce stores to portfolios to directory sites.
included in your build
There are many useful wordpress plugins available for use free of charge. Depending on your website build and requirements we can install a range of tried and tested free plugins that will offer the functionality and reliability required.
paid wordpress plugins
When a website build requires advanced functionality (for example a directory or store) we may need to purchase a paid plugin to achieve the desired outcome.
We have worked with many quality paid plugins which offer exceptional customer support and usability.